FAQ

How long does shipping take?

We aim to ship your order as quickly as possible!

  • Processing time: Orders are typically fulfilled within 1–2 business days
  • Standard shipping: Delivery in 4–7 business days after dispatch

You’ll receive two emails:

  • Order confirmation with details
  • Tracking number as soon as your package is shipped
Do you ship internationally?

Yes, we do! We offer international shipping to most countries.

  • Shipping time and cost vary by destination
  • We always offer a free shipping option

A tracking email will be sent to follow your order in real time.

Is this toothbrush suitable for sensitive teeth?

Yes! It includes a dedicated “Sensitive” mode with gentle micro-vibrations and ultra-soft bristles designed to protect enamel and gums.

How long does the battery last on a full charge?

Up to 45–60 days, depending on usage. Perfect for travel without needing frequent charging.

Does it come with replacement heads?

Yes, each box includes 2 brush heads and 1 travel case. Additional heads are available separately.

Is this approved by dentists?

Yes – the X1 uses dentist-recommended sonic vibration technology and features a built-in 2-minute timer for optimal oral care.

How do I track my order?

After shipping, you’ll receive a tracking email with a real-time tracking link

Didn’t get the email?

Please check your spam or promotions folder, or contact our team directly.

Is payment secure?

Absolutely. We use industry-standard encryption and trusted payment gateways to keep your data safe.

You can shop with confidence — your security is our top priority.

Reviews

Absolutely love the design — it's the most elegant toothbrush I've ever owned. Fits perfectly in my travel bag and still delivers an amazing clean.

— Lisa T.Verified Buyer

I’m constantly on the go, and this brush has become my must-have. Lightweight, long battery life, and the quality feels premium.

— Marco D.Verified Buyer

I have sensitive gums, and this toothbrush is super gentle yet still leaves my teeth feeling incredibly fresh. Looks great too!

— Chloe S.Verified Buyer

It’s not just beautiful — it works. The slim shape, quiet motor, and long battery make it worth every cent.

— Tom WVerified Buyer

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